Privacy Policy
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Last Updated: August 27, 2025
1. Introduction
Welcome to Pergitrade, a division of Pergi Consulting FZCO ("we", "us", or "our"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.pergitrade.com (the "Site").
This Privacy Policy is designed to comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and other applicable data protection laws. We also take into consideration the principles of the General Data Protection Regulation (GDPR) for our users in the European Union.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Definitions
In this Privacy Policy, the following terms have the meanings set out below:
•Personal Data: Any data relating to a specific natural person or relating to a natural person who can be identified directly or indirectly by linking the data, through the use of identifying elements such as name, voice, image, identification number, electronic identifier, geographical location, or one or more physical, physiological, economic, cultural, or social characteristics.
•Sensitive Personal Data: Any data that directly or indirectly reveals a natural person's family, ethnic origin, political or philosophical opinions, religious beliefs, criminal record, biometric data, or any data related to the physical, psychological, mental, genetic, or sexual condition of the person.
•Processing: Any operation or set of operations which is performed on Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
•Controller: The entity which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purpose of this Privacy Policy, we are the Controller of your Personal Data.
•Processor: A natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller.
•Data Subject: The individual to whom the Personal Data relates.
3. Information We Collect
We may collect Personal Data from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.
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3.1. Personal Data You Provide to Us
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We may collect the following types of Personal Data that you voluntarily provide to us:
•Contact Information: such as your name, email address, postal address, and phone number.
•Account Information: such as your username, password, and other registration information.
•Financial Information: such as your credit card number, bank account details, and other payment information when you make a purchase.
•Transaction Information: such as details about payments to and from you and other details of products and services you have purchased from us.
•Marketing and Communications Data: such as your preferences in receiving marketing from us and our third parties and your communication preferences.
3.2. Data We Collect Automatically
When you visit our Site, we may collect certain information automatically from your device. This information may include:
•Log and Usage Data: such as your IP address, browser type, operating system, referring URLs, access times, pages viewed, and other information about your use of the Site.
•Device Data: such as information about the computer or mobile device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
•Location Data: We may collect information about the location of your device, such as your country and city, based on your IP address.
•Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. For more information, please see our Cookie Policy.
4. How We Use Your Information
We use the information we collect for various purposes, including:
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•To provide and maintain our Site: including to monitor the usage of our Site.
•To manage your account: to manage your registration as a user of the Site. The Personal Data you provide can give you access to different functionalities of the Site that are available to you as a registered user.
•For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Site.
•To contact you: to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
•To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
•To manage your requests: to attend and manage your requests to us.
•For business transfers: we may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Site users is among the assets transferred.
•For other purposes: we may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.
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5. Legal Basis for Processing Personal Data
We will only process your Personal Data when we have a legal basis to do so. The legal basis for processing your Personal Data will depend on the Personal Data concerned and the specific context in which we collect it.
However, we will normally collect Personal Data from you only:
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•Where we need the Personal Data to perform a contract with you.
•Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
•Where we have your consent to do so.
6. Disclosure of Your Information
We may share your Personal Data in the following situations:
•With Service Providers: We may share your Personal Data with service providers to monitor and analyze the use of our Site, to process payments, and to contact you.
•For Business Transfers: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
•With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
•With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
•With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
•With Your Consent: We may disclose your Personal Data for any other purpose with your consent.
7. International Data Transfers
Your information, including Personal Data, is processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
8. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Data we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your Personal Data, transmission of Personal Data to and from our Site is at your own risk. You should only access the services within a secure environment.
9. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
10. Your Data Protection Rights
Under the UAE PDPL, you have the following data protection rights:
•The right to access: You have the right to request copies of your Personal Data.
•The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
•The right to erasure: You have the right to request that we erase your Personal Data, under certain conditions.
•The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
•The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
•The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
11. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
•By email: info@pergiconsulting.com
•By visiting this page on our website: www.pergitrade.com
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14. Governing Law and Jurisdiction
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This Privacy Policy and any disputes arising out of or in connection with it shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Dubai.